Customer Comments

Comments about HDC's Kits and HDC's Services.

HDC's KITS

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HDC's SERVICES

"Inter Pipeline utilized the services of HDC to develop a Control Room operational manual and training component for 4 of IPF’s pipeline systems. The project was well organized and the staff were very knowledgeable and proficient. We are very pleased with HDC’s services: the final product was excellent and the project was completed under budget and within a very tight timeline."


"We used HDC to develop a formal Pipeline Operator Training Program. The front-end analysis they recommended was a valuable step that structured the training to match our specific needs. Program development was organized, efficient, and well done. Their consultants were quick to understand our technology and the operators’ jobs. We are very satisfied with the final product which fell within agreed to budget and time constraints."
"HDC designed and developed the competency-based training program for our pipeline control center operators. During the development, HDC provided leadership to identify issues critical to the safe and effective operation of our business. The training manuals were thorough and easy to learn from. The written procedures were practical and focused on safety and effective job performance."
"I have had an association over the past number of years with HDC in development of training manuals and programs and have always found their services and products to be of high caliber. Recently, for a facility under construction, HDC developed the Operating Manual, Training Program, and Operating Procedures. As expected, HDC delivered very high quality materials designed specifically for adult learners. HDC’s personnel are very efficient and knowledgeable in their roles, provide leadership in identifying critical content, and have a high degree of technical expertise. I would not hesitate in recommending HDC to any company requiring their services to develop training programs."
bullet3.gif"HDC wrote nine training manuals for the Spectra Energy McMahon Gas Plant in Taylor, British Columbia.  The plant is a large Steam plant and Co-generation facility that processes 500 million cbft of raw gas per day. As an educator I found the training product produced by HDC to be an excellent tool in training our new workers as well as a reference guide for all other employees."
"I don’t have the time or expertise to develop training programs and use HDC instead. We have always been impressed with their skill - they know training in a way that makes sense and makes it easy to follow. Their staff knows what we are talking about right away and ask us questions about issues that we hadn’t even thought about or had forgotten because we have been doing the job so long. Their training programs are very well written and provide the detail required for our training needs. The formats are easy to follow."
"We are a new company and to sit down with folks from all walks of the pipeline industry to determine what is core work versus contract work was a big task. Identifying training needs was even more challenging. With HDC we managed to get through it all. Good job done. I would recommend and use HDC again."
"As a new pipeline company we had to start a completely new Training Program. HDC developed our Training Needs Matrix for both field and control center operators. This matrix served as a structured base for developing our training program. HDC’s services were quick and cost-effective. I was very pleased with the quality of their work. I recommended and will continue to recommend HDC."
"HDC designed and developed the competency-based training program for our Kaybob gas plant operators. HDC produces training modules that are of the highest caliber. The program successfully prepares an individual to master knowledge and job skills required to be proficient at his or her job."
"I have worked with HDC on a number of projects and find them to be efficient, timely, and very cost-effective. The HDC processes, whether they are being used on a Needs Assessment or in the creation of a training package, are highly organized, flow well with field or office personnel, and are “right-on” with their results. HDC’s training kits help fill training gaps with a lot less work and dollars than using in-house Trainers to create the same materials. A nice feature of the kits is the ability to add on-screen customized notes. I highly recommend reviewing HDC’s offerings for all of your training needs."
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